What to Expect After Booking Your Steam Cleaning Appointment

Thank you for choosing Clean and Dry Carpet Cleaning! Here’s everything you need to know about what to expect from the time you book your appointment through enjoying your refreshed space.

1. Appointment Confirmation and Details

  • Confirmation: After you book, you’ll receive a confirmation by both text and email with your scheduled date and time.

  • Friendly Reminder: The day before your appointment, we’ll send a reminder to confirm the timing and answer any last-minute questions.

2. Preparing for Your Appointment

  • Get Ready : To make the cleaning process smooth, please remove small items, breakables, and any valuables from the areas being cleaned. Clearing any clutter from floors will allow us to access all areas efficiently. (visit our blog for tips on preparing for your cleaning)

  • Pet Safety : We recommend keeping pets in a separate room or area during cleaning to ensure their safety and comfort.

3. On the Day of Cleaning

  • On Our Way : You’ll receive a text when our technician is on the way, so you’ll know exactly when to expect us.

  • Initial Walkthrough : Once we arrive, we’ll conduct a walkthrough of the areas scheduled for cleaning, discussing any specific needs like stains or high-traffic areas for a customized clean.

4. The Steam Cleaning Process

  • Our Method : We use hot water extraction combined with eco-friendly, non-toxic solutions to clean deeply and safely, removing dirt, allergens, and stains.

  • During Cleaning : We’ll move lightweight furniture to cover all areas and apply pre-treatment for any stubborn spots. Our technician will work thoroughly to ensure an even, deep clean across your carpets, tile, or upholstery.

5. After the Cleaning

  • Invoicing and Payment : You’ll receive your invoice and receipt by both text and email. If you’re paying by card, you can conveniently complete the payment online through our secure system.

  • Drying and Care Instructions : Our technician will share tips on how to dry and maintain your freshly cleaned areas, with guidance on avoiding foot traffic until dry.

6. Enjoy Your Fresh, Clean Space

Share Your Experience: Once you’re enjoying your revitalized space, we’d love for you to leave a review! Your feedback helps others find us, and if you’re happy with our service, we’d be grateful if you’d tell your friends and family about Clean and Dry Carpet Cleaning. And don’t forget about our great referral program – refer a friend, and you could be on your way to earning a free cleaning! It’s our way of saying thank you for spreading the word.